Title VI / ADA grievance and appeals procedure

The Washington State Department of Fish and Wildlife (WDFW) makes every effort to provide reasonable accommodations to persons with disabilities in their hunting, fishing and wildlife viewing activities.

It is the policy of WDFW to provide equal access to its programs, services, activities, and facilities under Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, and the Architectural Barriers Act of 1968. WDFW is a recipient of state and federal financial assistance.

WDFW prohibits discrimination on the bases of race, color, religion, national origin (including language), sex, age, mental or physical disability, reprisal, sexual orientation, status as a parent, and genetic information. 

Everyone, without exception, has a human right to live, work, study, recreate, express themselves, and pursue their goals, with equal opportunity, respect, and dignity, in safe, welcoming, accessible, and inclusive environments, free from unlawful bias, discrimination, and harassment.

This formal grievance procedure is established in accordance with agency, state and federal law. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services by or access to activities, programs or facilities of WDFW. 

This procedure does not apply to complaints relating to employment by WDFW.

1. File grievance

If you believe you have been discriminated against, a complaint must be in writing on the “WDFW ADA Grievance/Decision Appeal” form and contain information about the alleged discrimination such as name, address, phone number, Wild ID of petitioner and location, date, and description of the Grievance. Petitioner must sign and date form certifying the information is true and correct.

Please use the ADA grievance/decision appeal form to file a grievance.

The complaint must be submitted by the grievant or his/her designee as soon as possible, but no later than 20 calendar days after the alleged violation to: 

WDFW Title VI / ADA Manager
PO Box 43139
Olympia, WA 98504
(360) 902-2963
TTY/TDD; 7-1-1 (Washington Relay Service)
Fax 360-902-2392

Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request. If you need further assistance or information, please contact the Olympia office of the Washington Department of Fish and Wildlife: 360-902-2349, or Telecommunications Device for the Deaf (TDD), 360-902-2207.

2. Departmental review

Within twenty (20) calendar days after receipt of the complaint, the HR Director or his/her designee will communicate with the complainant to discuss the complaint and possible resolutions.  

Within twenty (20) calendar days after the communication, the Title VI / ADA Manager or his/her designee will respond in writing, or, where appropriate, in a format accessible to the complainant, with a final decision of the complaint. The response will explain the position of WDFW and offer alternative options for substantive resolution of the complaint.

3. Appeal Decision

If the response by the Title VI / ADA Manager or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within twenty (20) calendar days after receipt of the response to an administrative law judge, or the complainant may write to: Chief, Public Civil Rights Division, Department of the Interior, 1849 C Street NW, Washington DC 20240.

4. Records Retention 

All written complaints received, notes, and responses will be retained by WDFW for at least three years.

Title VI clause

It is the policy of Washington’s Department of Fish and Wildlife (WDFW) to provide equal access to its programs, services, activities, and facilities under Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, and the Architectural Barriers Act of 1968. WDFW is a recipient of state and federal financial assistance.

WDFW prohibits discrimination on the bases of race, color, religion, national origin (including language), sex, age, mental or physical disability, reprisal, sexual orientation, status as a parent, and genetic information.

If you believe you have been discriminated against, please contact the WDFW  Title VI / ADA Program Manager, PO Box 43139, Olympia, WA 98504, or online within 20 calendar days of the alleged incident to file a formal complaint, or write to: Chief, Public Civil Rights Division, Department of the Interior, 1849 C Street NW, Washington DC 20240.

Persons with disabilities who need to receive this information in an alternative format or who need reasonable accommodations to participate in WDFW-sponsored public meetings or other activities may contact Dolores Noyés by phone (360) 902-2349, TTY (711), or email (dolores.noyes@dfw.wa.gov). For more information, visit our requests for accommodation webpage.

If you need further assistance or information, please contact the Olympia office of the Washington Department of Fish and Wildlife: (360) 902-2464, or Telecommunications Device for the Deaf TTY (711).